privacy policy

1. introduction

Betscopia ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you visit betscopia.com (the "Site"). We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. data controller

Vorlan Media Ltd is the data controller responsible for your personal data. If you have any questions about this policy or your data, please contact us at team@betscopia.com.

3. information we collect

Automatically Collected Data

• Usage data: Pages visited, time on site, referral source, and browser type.
• Device data: IP address (anonymised), operating system, screen resolution, and device type.
• Cookies: See our Cookie Policy for details on cookie usage.

Voluntarily Provided Data

• Contact information: Email address and any details you provide when contacting us.

We do not collect sensitive personal data (e.g., racial origin, political opinions, health data) or data relating to your gambling activity.

4. how we use your data

We use your personal data for the following purposes:

• To provide and maintain the Site and its content.
• To analyse usage patterns and improve the Site experience.
• To respond to enquiries submitted via email.
• To comply with legal obligations.

5. legal basis for processing

Under UK GDPR, we process your data based on:

• Legitimate interests: To operate and improve the Site (Article 6(1)(f)).
• Consent: For non-essential cookies and analytics (Article 6(1)(a)).
• Legal obligation: To comply with applicable laws (Article 6(1)(c)).

6. data sharing

We do not sell your personal data. We may share data with:

• Analytics providers: Such as Google Analytics (with IP anonymisation enabled).
• Hosting providers: To serve the Site securely.
• Legal authorities: If required by law or to protect our legal rights.

7. data retention

We retain personal data only for as long as necessary for the purposes set out in this policy. Analytics data is retained for a maximum of 26 months. Contact enquiry data is retained for 12 months.

8. international transfers

Your data is primarily processed within the UK and European Economic Area (EEA). Where data is transferred outside the UK/EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the ICO.

9. your rights

Under UK GDPR, you have the right to:

• Access: Request a copy of your personal data.
• Rectification: Request correction of inaccurate data.
• Erasure: Request deletion of your data ("right to be forgotten").
• Restriction: Request limited processing of your data.
• Portability: Receive your data in a structured, machine-readable format.
• Objection: Object to processing based on legitimate interests.
• Withdraw consent: Withdraw consent at any time where processing is consent-based.

To exercise any of these rights, contact us at team@betscopia.com. We will respond within 30 days.

10. supervisory authority

You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data has been mishandled. The ICO can be contacted at ico.org.uk or by calling 0303 123 1113.

11. changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.